FAQS - FREQUENTLY ASKED QUESTIONS

WeTKare is a European start-up between Spain and England with the mission to drive society towards a healthier, simpler and more sustainable lifestyle by improving our consumption habits.
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About Us

Most cleaning products are 90% water and 10% is what cleans. WeTKare's products are concentrated, we don't carry that 90% water, and they prevent the need to throw away millions of single-use plastic bottles.

For us and our community they are the best. WeTKare Multi-surfaces and Floor Cleaners are efficient and sustainable household products, they reduce carbon footprint, the use of plastics and bottled water, and help save money.

No. We never test our products on animals and neither do our suppliers.

The bottles of our cleaners (Multi-surface and Floor Cleaner) are made of recyclable plastic.

WeTKare's aluminum bottles are made of... wait a minute! ... aluminum, an infinitely recyclable material.

Yes, it is a cardboard box and we try to use recycled cardboard.

We also sometimes reuse our product boxes. Yes, the package may not be the prettiest, but... Why throw it away when it is still useful?

If the shipping address is incorrect, please contact us as soon as possible. help@we-tkare.com.

If your order has not yet been shipped, we will do our best to change it.

We refer to consumption habits, to apply some simple changes to avoid plastics as much as possible, to reduce single-use products and the waste they generate, to minimize the carbon impact, as well as other small gestures, such as: bike instead of car, carry your own bag when you go shopping, use your own bag at the greengrocer's and your own cup at the butcher's, refill, reuse and reuse.

Single-use products generate a huge amount of waste, increase transportation costs and pollution. Even single-use eco-friendly products have the same drawbacks, the only difference with plastics is at least that they decompose more easily.

In addition to the carbon footprint, almost 3 liters of water are used.

Since 1700 we have lost 90% of wetlands and the rate at which they are disappearing has increased since the second half of the 20th century.

Shipping time is between 3 and 5 working days. This may vary in case of vacations, vacations, stock, etc.

If the shipping address is incorrect, please contact us as soon as possible. help@we-tkare.com.

If your order has not yet been shipped, we will do our best to change it.

Once the order has been placed, no changes can be made. If you need to cancel your order write us as soon as possible: help@we-tkare.com

It is important to note that if your order has been picked up we cannot cancel or modify it.

We explain it to you in Shipping and returns

When you register for the first time on our website you will have the possibility to choose the WeTKare sustainable cleaning option that best suits your needs and I will send it to you.
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You decide when to buy the refills and another sustainable kit.mos home.

Subscription is FREE.

Simple, just log in to your profile. If you have any problem please contact us.

We are just getting started.
Contact us and we will let you know if there are stores near you that are part of our community.
I have a store and I would love to have WeTKare. If you want to join us contact us.

We are just getting started. Contact us and we will let you know if there are stores near you that are part of our community.I have a store and I would love to have WeTKareIf you want to join us contact us.

Send us an email at any time and we will get back to you as soon as possible.

‍hello@we-tkare.com

If we ever call you, we will never ask you for bank details, credit cards, personal data, passwords or to download applications or programs.

Our cleaning products are designed and manufactured in Spain, EU with the highest quality standards.

We also thank you for supporting independent businesses.

We will be adding new products with your interest in sustainability, visit us for new additions in the future.